Effective Date: August 19, 2026
Last Updated: August 19, 2026
J & J Pathways, LLC (“J & J Pathways,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to responsibly handling the personal information you provide to us.
This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, submit a form, request an estimate or service, communicate with us, or otherwise interact with J & J Pathways, LLC.
1. Information We Collect
* Depending upon how you interact with us, we may collect information including:
* First and last name;
* Mailing or service address;
* Email address;
* Telephone or mobile number;
* Information submitted through contact or estimate-request forms;
* Details concerning requested construction, renovation, repair, or other services;
* Appointment and scheduling information;
* Project and property information;
* Communications between you and J & J Pathways, LLC;
* Payment and transaction-related information;
* Website usage and technical information; and
* Other information you voluntarily provide.
2. How We Collect Information
We may collect information when you:
* Visit or interact with our website;
* Complete a contact, quote, estimate, or service-request form;
* Contact us by telephone;
* Communicate with us by email or SMS/text message;
* Request or schedule an appointment;
* Enter into an agreement for services;
* Make a payment;
* Interact with our advertisements or social media pages; or
* Otherwise voluntarily provide information to us.
Certain technical information may also be collected automatically through cookies, analytics technologies, server logs, or similar technologies.
3. How We Use Your Information
We may use personal information to:
*Respond to questions and inquiries;
* Provide requested estimates, quotes, or consultations;
* Schedule appointments and services;
* Provide construction, renovation, repair, maintenance, or related services;
* Communicate regarding projects and requested services;
* Send appointment confirmations, reminders, and scheduling updates;
* Provide customer service;
* Process transactions and maintain business records;
* Maintain and improve our website and services;
* Protect against fraud, misuse, or security threats;
* Comply with legal, regulatory, tax, insurance, and recordkeeping requirements; and
* Exercise or defend our legal rights.
4. SMS/Text Messaging Information
When you voluntarily provide your mobile telephone number and separately consent to receive SMS/text messages, J & J Pathways, LLC may use your number to communicate with you regarding your inquiry, requested services, estimates, appointments, scheduling, project updates, account matters, and customer service communications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing goods or services.
SMS Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
Information may be provided to service providers that assist us in delivering communications or operating our business when reasonably necessary to provide those services, subject to appropriate confidentiality and data-handling obligations.
5. How We May Share Information
We do not sell personal information.
We may disclose information when reasonably necessary to:
* Service providers that help operate our website or business;
* Contractors or subcontractors involved in an authorized project;
* Payment processors;
* Scheduling, customer relationship management, hosting, or communication service providers;
* Professional advisers such as attorneys, accountants, insurers, or consultants;
* Government agencies or authorities when required by law; or
* Other parties when necessary to protect our legal rights, property, customers, employees, or the public.
We require service providers to use information only as reasonably necessary to perform services on our behalf, subject to applicable agreements and law.
As stated above, SMS opt-in consent and mobile information are not shared with third parties or affiliates for their own marketing or promotional purposes.
6. Cookies & Website Technologies
Our website may use cookies and similar technologies to operate website features, remember preferences, understand website traffic, improve performance, and evaluate how visitors use our website.
Your browser may allow you to restrict or disable certain cookies. Disabling cookies may affect some website functionality.
7. Third-Party Websites & Services
Our website may link to or use third-party services, including payment processors, scheduling systems, communication providers, analytics providers, social media platforms, or other websites.
Third parties may maintain their own privacy policies and practices. We encourage you to review the privacy policies of third-party services you choose to use.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, fulfill legal or contractual obligations, resolve disputes, enforce agreements, and meet legitimate business needs.
Retention periods may vary depending upon the type of information and applicable requirements.
10. Your Choices
You may choose not to provide certain information; however, doing so may prevent us from providing certain services or responding fully to your request.
You may request that we update or correct certain personal information by contacting us.
Email Communications
Where applicable, you may unsubscribe from marketing emails by following the unsubscribe instructions included in those communications.
SMS Communications
You may withdraw consent to receive SMS messages at any time by replying STOP.
You may reply HELP for assistance.
11. Children's Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.
If we learn that information has been collected from a child in circumstances prohibited by applicable law, we will take reasonable steps to address the information appropriately.
12. Legal Requirements
We may disclose information if we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, safety, or property of J & J Pathways, LLC or others.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When changes are made, the revised policy will be posted on our website and the “Last Updated” date will be revised.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
J & J Pathways, LLC
1600 4th Ct. W.
Birmingham, AL 35208
Phone: (205) 201-2424
Please use the contact information published on our website for current email and other contact information.
Effective Date: August 19, 2026
Last Updated: August 19, 2026
These Terms of Use and Terms of Service (“Terms”) govern your access to and use of the website, forms, communications, products, and services provided by J & J Pathways, LLC (“J & J Pathways,” “Company,” “we,” “us,” or “our”).
By accessing our website, submitting an inquiry or request for service, requesting an estimate, scheduling services, communicating with us, or otherwise using our services, you acknowledge that you have read, understood, and agree to these Terms.
1. Our Services
J & J Pathways, LLC provides construction, renovation, repair, maintenance, installation, improvement, and related property services.
The availability, scope, pricing, scheduling, and requirements of individual services may vary depending upon the project, property, location, materials, labor requirements, and other circumstances.
Information provided on our website is for general informational purposes and does not constitute a binding estimate, quote, proposal, or contract unless expressly stated otherwise in writing by J & J Pathways, LLC.
2. Estimates, Quotes & Proposals
Customers may request estimates, quotes, consultations, or additional information through our website, by telephone, email, text message, or other approved communication methods.
Any preliminary pricing provided before an inspection or complete evaluation may be subject to change.
Final pricing may depend upon factors including, but not limited to:
* Project specifications and scope of work;
* Labor requirements;
* Material selections and availability;
* Property or site conditions;
* Required permits or inspections;
* Customer-requested changes;
* Unforeseen or concealed conditions; and
* Additional work discovered or authorized during the project.
A quote, estimate, or proposal does not constitute a binding agreement unless accepted in accordance with the terms contained within that particular document.
3. Scheduling & Service Availability
Submitting a form, requesting an appointment, or contacting J & J Pathways, LLC does not guarantee a particular service date or time.
Appointments and project schedules are subject to availability and may be affected by weather, material availability, inspections, permitting, subcontractors, emergencies, unforeseen site conditions, and circumstances beyond our reasonable control.
Any project-specific scheduling, cancellation, rescheduling, or deposit requirements contained in a signed proposal, estimate, work order, or contract will control over these general Terms.
4. Customer Responsibilities
Customers agree to provide accurate and complete information concerning the requested services and the property where services will be performed.
Customers are responsible for providing reasonable access to the property and identifying known conditions that could affect the work, including utilities, hazards, structural issues, restricted areas, animals, occupants, or other relevant circumstances.
The customer represents that they are the property owner or otherwise have sufficient authority to authorize the requested work.
5. Changes to Scope of Work
Changes, additions, or modifications requested after a project has been approved may result in additional charges and changes to the completion schedule.
When appropriate, additional work may require a written change order or other authorization before the work is performed.
6. Payments
Payment requirements, deposits, installment schedules, accepted payment methods, late-payment provisions, and final payment requirements may vary by project and will be identified in the applicable estimate, proposal, invoice, work order, or service agreement.
Customers agree to pay all authorized charges according to the payment terms applicable to their project.
7. Cancellations & Refunds
Cancellation, deposit, and refund provisions may vary depending upon the type and scope of service.
Any cancellation or refund terms contained within an accepted estimate, proposal, work order, invoice, or service agreement will govern that transaction.
Amounts already used for ordered materials, custom products, permits, third-party expenses, completed labor, or other nonrecoverable project costs may be non-refundable where permitted by law and the applicable agreement.
8. Website Inquiries & Electronic Communications
When you submit information through our website or communicate with us electronically, you consent to receiving communications from J & J Pathways, LLC relating to your inquiry, account, estimate, appointment, project, transaction, or requested services through the communication methods you provide and authorize.
9. SMS/Text Messaging Terms
Where you separately provide consent to receive SMS/text messages, J & J Pathways, LLC may send messages concerning your inquiry, requested services, estimates, appointments, scheduling, project updates, account matters, and customer service communications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to a message from us.
For assistance, reply HELP or contact J & J Pathways, LLC using the contact information provided on our website.
Consent to receive SMS messages is not a condition of purchasing goods or services.
Opting out of SMS communications does not prevent us from communicating with you through other methods when appropriate and permitted, such as email or telephone.
Carriers are not liable for delayed or undelivered messages.
10. Privacy
Your use of our website and services is also subject to the J & J Pathways, LLC Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
11. Website Use
* You agree not to use our website:
* For unlawful or fraudulent purposes;
* To interfere with the operation or security of the website;
* To attempt unauthorized access to systems, accounts, or information;
* To transmit malicious software or harmful code;
* To impersonate another individual or entity; or
* To misuse forms, communication systems, or other website features.
We reserve the right to restrict access to our website where reasonably necessary to protect our Company, customers, systems, or legal rights.
12. Intellectual Property
Unless otherwise stated, the website and its original content, including text, graphics, logos, photographs, designs, branding, and other materials, are owned by or licensed to J & J Pathways, LLC and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, republished, or commercially exploited without authorization, except as permitted by law.
13. Third-Party Services & Links
Our website may contain links to or integrations with third-party websites, payment processors, scheduling providers, communication platforms, social media platforms, or other service providers.
We are not responsible for the content, availability, security, or privacy practices of independent third-party websites or services.
14. Disclaimer
We make reasonable efforts to maintain accurate website information. However, website information may occasionally contain errors, omissions, or outdated information.
To the extent permitted by applicable law, the website is provided on an “as available” basis without guarantees that access will always be uninterrupted or error-free.
Nothing in these Terms eliminates any warranty, obligation, or consumer right that cannot legally be waived.
15. Limitation of Liability
To the fullest extent permitted by applicable law, J & J Pathways, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use or inability to use our website.
Any liability relating to construction, renovation, repair, or other contracted services will be governed by the applicable project agreement and applicable law.
16. Indemnification
To the extent permitted by law, you agree to indemnify and hold J & J Pathways, LLC harmless from claims, losses, or expenses arising from your unlawful misuse of our website, your violation of these Terms, or inaccurate information knowingly provided by you.
17. Governing Law
These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.
Any dispute will be subject to applicable federal and Alabama law and any dispute-resolution provisions contained within the applicable project contract or service agreement.
18. Changes to These Terms
We may revise these Terms periodically to reflect changes in our services, website, business practices, or legal requirements.
Changes will become effective when the revised Terms are posted unless otherwise stated. The “Last Updated” date will identify the most recent revision.
19. Contact Us
Questions concerning these Terms may be directed to:
J & J Pathways, LLC
1600 4th Ct. W.
Birmingham, AL 35208
Phone: (205) 201-2424
Please use the contact information published on our website for current email and other contact information.